This Privacy Policy explains how Nexus Dream ("we", "us", or "our") collects, uses, stores, and protects your personal information when you use our website and services. By registering or using Nexus Dream, you agree to the terms described below.

1 Information We Collect

We collect the following types of information when you use Nexus Dream:

  • Account Information: When you register, we collect your email address and a hashed version of your password. We never store your password in plain text.
  • Usage Data: Information about how you interact with the platform โ€” pages visited, features used, and session duration โ€” collected to improve our services.
  • Dream Journal & Tracker Data: Any dream logs, sleep data, or notes you voluntarily submit within the app. This data belongs to you.
  • Device & Technical Information: IP address, browser type, operating system, and referring URLs, collected automatically for security and analytics purposes.
  • Communications: If you contact us by email or through a support form, we retain that correspondence.

2 How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your Nexus Dream account.
  • To provide you with access to guided meditations, lucid dreaming guides, and sleep tracking features.
  • To send you product updates, educational content, and announcements (with your consent).
  • To analyze usage trends and improve the platform's performance and user experience.
  • To detect, investigate, and prevent fraudulent or unauthorized use of our services.
  • To comply with applicable legal obligations.

We will never sell your personal data to third parties for advertising or marketing purposes.

3 Email Communications

By registering and checking the consent box during sign-up, you agree to receive emails from Nexus Dream, including product updates, tips, and feature announcements.

You may opt out of marketing emails at any time by clicking the "Unsubscribe" link found at the bottom of any email we send. Please note that transactional emails โ€” such as account confirmations or security alerts โ€” are not subject to opt-out, as they are necessary for account operation.

We use industry-standard email service providers to deliver communications. Your email address is never shared with third parties for their own marketing use.

4 Data Storage and Security

Your data is stored on secure servers with the following protections in place:

  • All data transmission uses HTTPS / TLS encryption.
  • Passwords are hashed using industry-standard algorithms (bcrypt or equivalent) โ€” we never store passwords in plain text.
  • Access to user data is restricted to authorised personnel only, on a need-to-know basis.
  • We perform regular security reviews and follow responsible disclosure practices.

No method of transmission over the internet is 100% secure. While we take every reasonable precaution, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law.

5 Cookies and Tracking Technologies

Nexus Dream uses the following types of cookies and local storage:

  • Essential cookies: Required for the website to function properly (e.g., keeping you logged in).
  • Analytics cookies: Used to understand how visitors interact with our site (e.g., page views, session duration). We use privacy-respecting analytics tools that anonymise IP addresses.
  • Local storage: We may store lightweight data (such as your email reference) in your browser's local storage to personalise your experience. This data never leaves your device unless you submit it.

You can manage or delete cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the site.

6 Sharing of Information

We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:

  • Service providers: Trusted third-party vendors who help us operate the platform (e.g., email delivery, analytics, hosting). They are bound by confidentiality agreements and may only use your data to perform services on our behalf.
  • Legal requirements: If required by law, court order, or government authority, we may disclose information necessary to comply with legal obligations.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred. We will notify affected users before this occurs.
  • Protection of rights: To protect the safety, rights, or property of Nexus Dream, our users, or the public.

7 Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data. These may include:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to update or correct inaccurate information.
  • Deletion: Request that we delete your account and associated personal data ("right to be forgotten").
  • Portability: Receive your data in a structured, machine-readable format.
  • Restriction: Ask us to limit how we process your data in certain circumstances.
  • Objection: Object to certain types of processing, such as direct marketing.
  • Withdrawal of consent: Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8 Children's Privacy

Nexus Dream is not directed at children under the age of 13 (or 16 where required by local law, such as in the European Union under GDPR). We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us immediately at [email protected] and we will take steps to delete that information.

9 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:

  • Update the "Last updated" date at the top of this page.
  • Send a notification email to registered users if the changes are significant.

We encourage you to review this page periodically. Your continued use of Nexus Dream after any changes constitutes your acceptance of the updated policy.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us.

๐ŸŒ™ Get in touch

Our team will respond to all privacy-related enquiries within 30 days.